From 936a5e9fb62daec9573275646cf4299c54caeeeb Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 18:53:11 +0300
Subject: [PATCH 01/19] Update ticket.js

---
 src/commands/Ticket/ticket.js | 412 +++++++++++++++++-----------------
 1 file changed, 204 insertions(+), 208 deletions(-)

diff --git a/src/commands/Ticket/ticket.js b/src/commands/Ticket/ticket.js
index 982747b118..4c24a12b16 100644
--- a/src/commands/Ticket/ticket.js
+++ b/src/commands/Ticket/ticket.js
@@ -1,6 +1,7 @@
+```js
 import { getColor } from '../../config/bot.js';
-import { SlashCommandBuilder, PermissionFlagsBits, PermissionsBitField, ChannelType, ActionRowBuilder, ButtonBuilder, ButtonStyle, MessageFlags } from 'discord.js';
-import { createEmbed, successEmbed, infoEmbed, warningEmbed } from '../../utils/embeds.js';
+import { SlashCommandBuilder, PermissionFlagsBits, ChannelType, ActionRowBuilder, ButtonBuilder, ButtonStyle, MessageFlags } from 'discord.js';
+import { createEmbed, successEmbed } from '../../utils/embeds.js';
 import { getGuildConfig, setGuildConfig } from '../../services/config/guildConfig.js';
 import { InteractionHelper } from '../../utils/interactionHelper.js';
 import { logger } from '../../utils/logger.js';
@@ -16,100 +17,87 @@ export default {
         .addSubcommand((subcommand) =>
             subcommand
                 .setName("setup")
-                .setDescription(
-                    "Sets up the ticket creation panel in a specified channel.",
-                )
+                .setDescription("Sets up the ticket creation panel in a specified channel.")
                 .addChannelOption((option) =>
                     option
-.setName("panel_channel")
-                        .setDescription(
-                            "The channel where the ticket panel will be sent.",
-                        )
+                        .setName("panel_channel")
+                        .setDescription("The channel where the ticket panel will be sent.")
                         .addChannelTypes(ChannelType.GuildText)
-                        .setRequired(true),
+                        .setRequired(true)
                 )
-
                 .addStringOption((option) =>
                     option
                         .setName("panel_message")
-                        .setDescription(
-                            "The main message/description for the ticket panel.",
-                        )
-                        .setRequired(true),
+                        .setDescription("The main message/description for the ticket panel.")
+                        .setRequired(true)
                 )
                 .addStringOption((option) =>
                     option
                         .setName("button_label")
-                        .setDescription(
-                            "The label for the ticket creation button (default: Create Ticket)",
-                        )
-                        .setRequired(false),
+                        .setDescription("The label for the ticket creation button.")
+                        .setRequired(false)
                 )
                 .addChannelOption((option) =>
                     option
                         .setName("category")
-                        .setDescription(
-                            "The category where new tickets will be created (optional).",
-                        )
+                        .setDescription("The category where new tickets will be created.")
                         .addChannelTypes(ChannelType.GuildCategory)
-                        .setRequired(false),
+                        .setRequired(false)
                 )
                 .addChannelOption((option) =>
                     option
                         .setName("closed_category")
-                        .setDescription(
-                            "The category where closed tickets will be moved (optional).",
-                        )
+                        .setDescription("The category where closed tickets will be moved.")
                         .addChannelTypes(ChannelType.GuildCategory)
-                        .setRequired(false),
+                        .setRequired(false)
                 )
                 .addRoleOption((option) =>
                     option
                         .setName("staff_role")
-                        .setDescription(
-                            "The role that can access tickets (optional).",
-                        )
-                        .setRequired(false),
+                        .setDescription("The role that can access tickets and be pinged.")
+                        .setRequired(false)
                 )
                 .addIntegerOption((option) =>
                     option
                         .setName("max_tickets_per_user")
-                        .setDescription("Maximum number of tickets a user can create (default: 3)")
+                        .setDescription("Maximum number of tickets a user can create.")
                         .setMinValue(1)
                         .setMaxValue(10)
-                        .setRequired(false),
+                        .setRequired(false)
                 )
                 .addBooleanOption((option) =>
                     option
                         .setName("dm_on_close")
-                        .setDescription("Send DM to user when their ticket is closed (default: true)")
-                        .setRequired(false),
-                ),
+                        .setDescription("Send a DM to the user when their ticket is closed.")
+                        .setRequired(false)
+                )
         )
         .addSubcommand((subcommand) =>
             subcommand
                 .setName("dashboard")
-                .setDescription("Open the interactive ticket system dashboard"),
+                .setDescription("Open the interactive ticket system dashboard")
         ),
+
     category: "ticket",
 
     async execute(interaction, config, client) {
-        const deferred = await InteractionHelper.safeDefer(interaction, { flags: MessageFlags.Ephemeral });
-        if (!deferred) {
-            return;
-        }
+        const deferred = await InteractionHelper.safeDefer(interaction, {
+            flags: MessageFlags.Ephemeral
+        });
+
+        if (!deferred) return;
 
-        if (
-            !interaction.member.permissions.has(
-                PermissionFlagsBits.ManageChannels,
-            )
-        ) {
+        if (!interaction.member.permissions.has(PermissionFlagsBits.ManageChannels)) {
             logger.warn('Ticket command permission denied', {
                 userId: interaction.user.id,
                 guildId: interaction.guildId,
                 commandName: 'ticket'
             });
-            return await replyUserError(interaction, { type: ErrorTypes.PERMISSION, message: 'You need the `Manage Channels` permission for this action.' });
+
+            return await replyUserError(interaction, {
+                type: ErrorTypes.PERMISSION,
+                message: 'You need the `Manage Channels` permission for this action.'
+            });
         }
 
         const subcommand = interaction.options.getSubcommand();
@@ -118,182 +106,190 @@ export default {
             return ticketConfig.execute(interaction, config, client);
         }
 
-        if (subcommand === "setup") {
-            const existingConfig = await getGuildConfig(client, interaction.guildId);
-            if (existingConfig?.ticketPanelChannelId) {
-                return await replyUserError(interaction, { type: ErrorTypes.UNKNOWN, message: `This server already has a ticket system set up (panel in <#${existingConfig.ticketPanelChannelId}>).\n\nOnly one ticket system is supported per server. Use \`/ticket dashboard\` to edit or update the existing setup, or select **Delete System** from the dashboard to remove it and start fresh.` });
-            }
+        if (subcommand !== "setup") return;
 
-            const panelChannel =
-                interaction.options.getChannel("panel_channel");
-            const categoryChannel = interaction.options.getChannel("category");
-            const closedCategoryChannel = interaction.options.getChannel("closed_category");
-            const staffRole = interaction.options.getRole("staff_role");
-const panelMessage = interaction.options.getString("panel_message") || "Click the button below to create a support ticket.";
-            const buttonLabel =
-                interaction.options.getString("button_label") ||
-"Create Ticket";
-            const maxTicketsPerUser = interaction.options.getInteger("max_tickets_per_user") || 3;
-const dmOnClose = interaction.options.getBoolean("dm_on_close") !== false;
-
-            const setupEmbed = createEmbed({ 
-                title: "Support Tickets", 
-description: panelMessage,
-                color: getColor('info')
+        const existingConfig = await getGuildConfig(client, interaction.guildId);
+
+        if (existingConfig?.ticketPanelChannelId) {
+            return await replyUserError(interaction, {
+                type: ErrorTypes.UNKNOWN,
+                message: `This server already has a ticket system set up (panel in <#${existingConfig.ticketPanelChannelId}>).\n\nUse \`/ticket dashboard\` to edit the existing setup, or select **Delete System** from the dashboard to remove it.`
             });
+        }
 
-            const ticketButton = new ActionRowBuilder().addComponents(
-                new ButtonBuilder()
-                    .setCustomId("create_ticket")
-.setLabel(buttonLabel)
-                    .setStyle(ButtonStyle.Primary)
-                    .setEmoji("📩"),
-            );
+        const panelChannel = interaction.options.getChannel("panel_channel");
+        const categoryChannel = interaction.options.getChannel("category");
+        const closedCategoryChannel = interaction.options.getChannel("closed_category");
+        const staffRole = interaction.options.getRole("staff_role");
 
-            try {
-                const sentPanel = await panelChannel.send({
-                    embeds: [setupEmbed],
-                    components: [ticketButton],
-                });
+        const panelMessage = interaction.options.getString("panel_message")
+            || "Click the button below to create a support ticket.";
 
-                if (client.db && interaction.guildId) {
-                    const currentConfig = existingConfig;
-                    currentConfig.ticketCategoryId = categoryChannel ? categoryChannel.id : null;
-                    currentConfig.ticketClosedCategoryId = closedCategoryChannel ? closedCategoryChannel.id : null;
-                    currentConfig.ticketStaffRoleId = staffRole ? staffRole.id : null;
-                    currentConfig.ticketPanelChannelId = panelChannel.id;
-                    currentConfig.ticketPanelMessageId = sentPanel?.id || null;
-                    currentConfig.ticketPanelMessage = panelMessage;
-                    currentConfig.ticketButtonLabel = buttonLabel;
-                    currentConfig.maxTicketsPerUser = maxTicketsPerUser;
-                    currentConfig.dmOnClose = dmOnClose;
-
-                    await setGuildConfig(client, interaction.guildId, currentConfig);
-                    logger.info('Ticket configuration saved', {
-                        guildId: interaction.guildId,
-                        categoryId: categoryChannel?.id,
-                        closedCategoryId: closedCategoryChannel?.id,
-                        staffRoleId: staffRole?.id,
-                        maxTickets: maxTicketsPerUser,
-                        dmOnClose: dmOnClose,
-                    });
-                } else {
-                    logger.error('Ticket setup: database unavailable, panel sent but configuration was NOT saved', {
-                        guildId: interaction.guildId,
-                    });
-                }
+        const buttonLabel = interaction.options.getString("button_label")
+            || "Create Ticket";
 
-                let successMessage = `The ticket creation panel has been sent to ${panelChannel}.`;
-                
-                if (categoryChannel) {
-                    successMessage += `New tickets will be created in the **${categoryChannel.name}** category.`;
-                } else {
-                    successMessage += 'New tickets will be created in a new "Tickets" category.';
-                }
-                
-                if (closedCategoryChannel) {
-                    successMessage += `Closed tickets will be moved to **${closedCategoryChannel.name}**.`;
-                }
-                
-                if (staffRole) {
-                    successMessage += `**${staffRole.name}** role will have access to tickets.`;
-                }
-                
-                successMessage += `\n\n**Max Tickets Per User:** ${maxTicketsPerUser}\n**DM on Close:** ${dmOnClose ? 'Enabled' : 'Disabled'}`;
-
-                await InteractionHelper.safeEditReply(interaction, {
-                    embeds: [
-                        successEmbed(
-                            "Ticket Panel Set Up",
-                            successMessage,
-                        ),
-                    ],
-                });
+        const maxTicketsPerUser = interaction.options.getInteger("max_tickets_per_user") || 3;
+        const dmOnClose = interaction.options.getBoolean("dm_on_close") !== false;
+
+        const setupEmbed = createEmbed({
+            title: "🎫 Support Tickets",
+            description: `${panelMessage}\n\nClick the button below and our team will help you as soon as possible.`,
+            color: "#5865F2",
+            thumbnail: client.user.displayAvatarURL({
+                extension: "png",
+                size: 256
+            }),
+            image: "https://placehold.co/1200x300/5865F2/FFFFFF.png?text=SUPPORT+TICKETS",
+            footer: {
+                text: "Support Center • We're here to help"
+            }
+        });
+
+        const ticketButton = new ActionRowBuilder().addComponents(
+            new ButtonBuilder()
+                .setCustomId("create_ticket")
+                .setLabel(buttonLabel)
+                .setStyle(ButtonStyle.Primary)
+                .setEmoji("📩")
+        );
+
+        try {
+            const sentPanel = await panelChannel.send({
+                embeds: [setupEmbed],
+                components: [ticketButton]
+            });
+
+            if (client.db && interaction.guildId) {
+                const currentConfig = existingConfig;
+
+                currentConfig.ticketCategoryId = categoryChannel?.id || null;
+                currentConfig.ticketClosedCategoryId = closedCategoryChannel?.id || null;
+                currentConfig.ticketStaffRoleId = staffRole?.id || null;
+                currentConfig.ticketPanelChannelId = panelChannel.id;
+                currentConfig.ticketPanelMessageId = sentPanel.id;
+                currentConfig.ticketPanelMessage = panelMessage;
+                currentConfig.ticketButtonLabel = buttonLabel;
+                currentConfig.maxTicketsPerUser = maxTicketsPerUser;
+                currentConfig.dmOnClose = dmOnClose;
 
-                logger.info('Ticket panel setup completed', {
-                    userId: interaction.user.id,
-                    userTag: interaction.user.tag,
+                await setGuildConfig(client, interaction.guildId, currentConfig);
+
+                logger.info('Ticket configuration saved', {
                     guildId: interaction.guildId,
-                    panelChannelId: panelChannel.id,
                     categoryId: categoryChannel?.id,
                     closedCategoryId: closedCategoryChannel?.id,
                     staffRoleId: staffRole?.id,
                     maxTickets: maxTicketsPerUser,
-                    dmOnClose: dmOnClose,
-                    commandName: 'ticket_setup'
+                    dmOnClose
                 });
-
-                const logEmbed = createEmbed({
-                    title: "Ticket System Setup (Configuration Log)",
-                    description: `The ticket panel was set up in ${panelChannel} by ${interaction.user}.`,
-                    color: getColor('warning')
-                })
-                    .addFields(
-                        {
-                            name: "Panel Channel",
-                            value: panelChannel.toString(),
-                            inline: true,
-                        },
-                        {
-                            name: "Ticket Category",
-                            value: categoryChannel
-                                ? categoryChannel.toString()
-                                : "None specified.",
-                            inline: true,
-                        },
-                        {
-                            name: "Closed Category",
-                            value: closedCategoryChannel
-                                ? closedCategoryChannel.toString()
-                                : "None specified.",
-                            inline: true,
-                        },
-                        {
-                            name: "Staff Role",
-                            value: staffRole
-                                ? staffRole.toString()
-                                : "None specified.",
-                            inline: true,
-                        },
-                        {
-                            name: "Max Tickets Per User",
-                            value: maxTicketsPerUser.toString(),
-                            inline: true,
-                        },
-                        {
-                            name: "DM on Close",
-                            value: dmOnClose ? 'Enabled' : 'Disabled',
-                            inline: true,
-                        },
-                        {
-                            name: "Moderator",
-                            value: `${interaction.user.tag} (${interaction.user.id})`,
-                            inline: false,
-                        },
-                    );
-
-            } catch (error) {
-                logger.error('Ticket setup error', {
-                    error: error.message,
-                    stack: error.stack,
-                    userId: interaction.user.id,
-                    guildId: interaction.guildId,
-                    commandName: 'ticket_setup'
+            } else {
+                logger.error('Ticket setup: database unavailable; configuration was not saved', {
+                    guildId: interaction.guildId
                 });
-                if (interaction.deferred || interaction.replied) {
-                    await replyUserError(interaction, { type: ErrorTypes.UNKNOWN, message: 'Could not send the ticket panel or save configuration. Check the bot\'s permissions (especially the ability to send messages in the target channel) and database connection.' }).catch(err => {
-                        logger.error('Failed to send error reply', {
-                            error: err.message,
-                            guildId: interaction.guildId
-                        });
-                    });
-                } else {
-                    await handleInteractionError(interaction, error, {
-                        commandName: 'ticket_setup',
-                        source: 'ticket_setup_command'
-                    });
+            }
+
+            let successMessage = `The ticket panel has been sent to ${panelChannel}.\n\n`;
+            successMessage += categoryChannel
+                ? `**Ticket Category:** ${categoryChannel.name}\n`
+                : '**Ticket Category:** Default Tickets category\n';
+
+            if (closedCategoryChannel) {
+                successMessage += `**Closed Category:** ${closedCategoryChannel.name}\n`;
+            }
+
+            successMessage += staffRole
+                ? `**Staff Role:** ${staffRole} (will be pinged when a ticket opens)\n`
+                : '**Staff Role:** Not configured\n';
+
+            successMessage += `**Max Tickets Per User:** ${maxTicketsPerUser}\n`;
+            successMessage += `**DM on Close:** ${dmOnClose ? 'Enabled' : 'Disabled'}`;
+
+            await InteractionHelper.safeEditReply(interaction, {
+                embeds: [
+                    successEmbed("Ticket Panel Set Up", successMessage)
+                ]
+            });
+
+            const logEmbed = createEmbed({
+                title: "Ticket System Setup",
+                description: `The ticket panel was set up in ${panelChannel} by ${interaction.user}.`,
+                color: getColor('warning')
+            }).addFields(
+                {
+                    name: "Panel Channel",
+                    value: panelChannel.toString(),
+                    inline: true
+                },
+                {
+                    name: "Ticket Category",
+                    value: categoryChannel?.toString() || "None specified",
+                    inline: true
+                },
+                {
+                    name: "Closed Category",
+                    value: closedCategoryChannel?.toString() || "None specified",
+                    inline: true
+                },
+                {
+                    name: "Staff Role",
+                    value: staffRole?.toString() || "None specified",
+                    inline: true
+                },
+                {
+                    name: "Max Tickets Per User",
+                    value: String(maxTicketsPerUser),
+                    inline: true
+                },
+                {
+                    name: "DM on Close",
+                    value: dmOnClose ? "Enabled" : "Disabled",
+                    inline: true
+                },
+                {
+                    name: "Moderator",
+                    value: `${interaction.user.tag} (${interaction.user.id})`,
+                    inline: false
                 }
+            );
+
+            logger.info('Ticket panel setup completed', {
+                userId: interaction.user.id,
+                guildId: interaction.guildId,
+                panelChannelId: panelChannel.id,
+                categoryId: categoryChannel?.id,
+                closedCategoryId: closedCategoryChannel?.id,
+                staffRoleId: staffRole?.id,
+                maxTickets: maxTicketsPerUser,
+                dmOnClose,
+                commandName: 'ticket_setup'
+            });
+
+        } catch (error) {
+            logger.error('Ticket setup error', {
+                error: error.message,
+                stack: error.stack,
+                userId: interaction.user.id,
+                guildId: interaction.guildId,
+                commandName: 'ticket_setup'
+            });
+
+            if (interaction.deferred || interaction.replied) {
+                await replyUserError(interaction, {
+                    type: ErrorTypes.UNKNOWN,
+                    message: "Could not send the ticket panel or save configuration. Check the bot's channel permissions and database connection."
+                }).catch(err => {
+                    logger.error('Failed to send error reply', {
+                        error: err.message,
+                        guildId: interaction.guildId
+                    });
+                });
+            } else {
+                await handleInteractionError(interaction, error, {
+                    commandName: 'ticket_setup',
+                    source: 'ticket_setup_command'
+                });
             }
         }
     }
-};
\ No newline at end of file
+};
+```

From cfded2a6825aa0e34f9ffdf11e8997346cb0891b Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 19:06:36 +0300
Subject: [PATCH 02/19] Improve ticket panel and dashboard embeds

---
 .../Ticket/modules/ticket_dashboard.js        | 33 ++++++++++++-------
 1 file changed, 22 insertions(+), 11 deletions(-)

diff --git a/src/commands/Ticket/modules/ticket_dashboard.js b/src/commands/Ticket/modules/ticket_dashboard.js
index 17f3f43f88..ae7cb22844 100644
--- a/src/commands/Ticket/modules/ticket_dashboard.js
+++ b/src/commands/Ticket/modules/ticket_dashboard.js
@@ -79,11 +79,19 @@ async function persistPanelMessageId(client, guildId, guildConfig, messageId) {
     }
 }
 
-function buildPanelEmbed(config) {
-    return new EmbedBuilder()
-        .setTitle('Support Tickets')
-        .setDescription(config.ticketPanelMessage || 'Click the button below to create a support ticket.')
-        .setColor(getColor('info'));
+function buildPanelEmbed(config, client = null) {
+    const embed = new EmbedBuilder()
+        .setTitle('🎫 Support Center')
+        .setDescription(`${config.ticketPanelMessage || 'Click the button below to create a support ticket.'}\n\n**Need help?** Press the button below and our team will get back to you as soon as possible.`)
+        .setColor('#5865F2')
+        .setFooter({ text: "SUPPORT CENTER • We're here to help" });
+
+    if (client?.user) {
+        embed.setThumbnail(client.user.displayAvatarURL({ extension: 'png', size: 256 }));
+    }
+
+    embed.setImage('https://placehold.co/1200x300/5865F2/FFFFFF.png?text=SUPPORT+TICKETS');
+    return embed;
 }
 
 function buildPanelButtonRow(config) {
@@ -107,7 +115,7 @@ async function repostTicketPanel(client, guild, guildConfig, guildId) {
     }
 
     const sentPanel = await channel.send({
-        embeds: [buildPanelEmbed(guildConfig)],
+        embeds: [buildPanelEmbed(guildConfig, client)],
         components: [buildPanelButtonRow(guildConfig)],
     });
 
@@ -148,9 +156,10 @@ function buildDashboardEmbed(config, guild, panelStatus = null, ticketStats = nu
         : '`No ratings yet`';
 
     return new EmbedBuilder()
-        .setTitle('🎫 Ticket System Dashboard')
-        .setDescription(`Manage ticket system settings for **${guild.name}**.\nSelect an option below to modify a setting.`)
-        .setColor(getColor('info'))
+        .setTitle('🎫 Support Center Dashboard')
+        .setDescription(`Manage the ticket system for **${guild.name}**.\nChoose a setting below to customize your support experience.`)
+        .setColor('#5865F2')
+        .setThumbnail(guild.client.user.displayAvatarURL({ extension: 'png', size: 256 }))
         .addFields(
             { name: 'Panel Status', value: panelStatusValue, inline: false },
             { name: 'Panel Channel', value: panelChannel, inline: true },
@@ -170,7 +179,7 @@ function buildDashboardEmbed(config, guild, panelStatus = null, ticketStats = nu
             { name: 'Avg Close Time', value: avgCloseTime, inline: true },
             { name: 'Feedback Rating', value: feedbackSummary, inline: true },
         )
-        .setFooter({ text: 'Select an option below • Dashboard closes after 10 minutes of inactivity' })
+        .setFooter({ text: 'SUPPORT CENTER • Select an option below • Closes after 10 minutes of inactivity' })
         .setTimestamp();
 }
 
@@ -245,7 +254,7 @@ async function updateLivePanel(client, guild, config, guildId) {
         if (!panelStatus.exists || !panelStatus.message) return false;
 
         await panelStatus.message.edit({
-            embeds: [buildPanelEmbed(config)],
+            embeds: [buildPanelEmbed(config, client)],
             components: [buildPanelButtonRow(config)],
         });
         return true;
@@ -271,6 +280,8 @@ export default {
             }
 
             const panelStatus = await getTicketPanelStatus(client, interaction.guild, guildConfig);
+            // Keep the existing panel in sync with the current embed design.
+            await updateLivePanel(client, interaction.guild, guildConfig, guildId);
             if (panelStatus.recoveredId) {
                 await persistPanelMessageId(client, guildId, guildConfig, panelStatus.recoveredId);
             }

From 156c36836c7e9765832e04009bc504e69f7c0f84 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 19:06:55 +0300
Subject: [PATCH 03/19] Make ticket opener and staff mentions explicit

---
 src/services/ticket.js | 9 +++++++--
 1 file changed, 7 insertions(+), 2 deletions(-)

diff --git a/src/services/ticket.js b/src/services/ticket.js
index 158a364d1c..4e0f2920e6 100644
--- a/src/services/ticket.js
+++ b/src/services/ticket.js
@@ -203,10 +203,15 @@ export async function createTicket(guild, member, categoryId, reason = 'No reaso
     const staffMention = config.ticketStaffRoleId ? ` <@&${config.ticketStaffRoleId}>` : '';
     const messageContent = `${member.toString()}${staffMention}`;
     
-    const ticketMessage = await channel.send({ 
+    const ticketMessage = await channel.send({
       content: messageContent,
+      // Explicitly allow only the ticket opener and configured staff role to be mentioned.
+      allowedMentions: {
+        users: [member.id],
+        roles: config.ticketStaffRoleId ? [config.ticketStaffRoleId] : [],
+      },
       embeds: [embed],
-      components: [row] 
+      components: [row],
     });
 
     await ticketMessage.pin().catch(() => {});

From 381938858e2cccf5a85b58c5804a512517a16276 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 19:12:18 +0300
Subject: [PATCH 04/19] Polish initial ticket setup panel embed

---
 src/commands/Ticket/ticket.js | 6 +++---
 1 file changed, 3 insertions(+), 3 deletions(-)

diff --git a/src/commands/Ticket/ticket.js b/src/commands/Ticket/ticket.js
index 4c24a12b16..ce219f284a 100644
--- a/src/commands/Ticket/ticket.js
+++ b/src/commands/Ticket/ticket.js
@@ -132,8 +132,8 @@ export default {
         const dmOnClose = interaction.options.getBoolean("dm_on_close") !== false;
 
         const setupEmbed = createEmbed({
-            title: "🎫 Support Tickets",
-            description: `${panelMessage}\n\nClick the button below and our team will help you as soon as possible.`,
+            title: "🎫 Support Center",
+            description: `${panelMessage}\n\n**Need help?** Click the button below and our team will get back to you as soon as possible.`,
             color: "#5865F2",
             thumbnail: client.user.displayAvatarURL({
                 extension: "png",
@@ -141,7 +141,7 @@ export default {
             }),
             image: "https://placehold.co/1200x300/5865F2/FFFFFF.png?text=SUPPORT+TICKETS",
             footer: {
-                text: "Support Center • We're here to help"
+                text: "SUPPORT CENTER • We're here to help"
             }
         });
 

From 95dee1244c9dd863e2090ea667c223b9ec04b06e Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 19:27:32 +0300
Subject: [PATCH 05/19] Fix embed builder color preset selection and stale
 interactions

---
 src/commands/Tools/embedbuilder.js | 14 +++++++++-----
 1 file changed, 9 insertions(+), 5 deletions(-)

diff --git a/src/commands/Tools/embedbuilder.js b/src/commands/Tools/embedbuilder.js
index 3da94f3dc1..0b5740b339 100644
--- a/src/commands/Tools/embedbuilder.js
+++ b/src/commands/Tools/embedbuilder.js
@@ -259,13 +259,14 @@ async function handleSetColor(selectInteraction, rootInteraction, state) {
         .setCustomId('eb_color_pick')
         .setPlaceholder('Choose a color...')
         .addOptions(
-            COLOR_PRESETS.map(c =>
-                new StringSelectMenuOptionBuilder()
+            COLOR_PRESETS.map(c => {
+                const option = new StringSelectMenuOptionBuilder()
                     .setLabel(c.label)
                     .setValue(c.value)
-                    .setEmoji(c.emoji)
-                    .setDescription(c.value !== '__custom__' ? c.value : 'Enter your own #RRGGBB value'),
-            ),
+                    .setDescription(c.value !== '__custom__' ? c.value : 'Enter your own #RRGGBB value');
+                if (c.emoji) option.setEmoji(c.emoji);
+                return option;
+            }),
         );
 
     await selectInteraction.followUp({
@@ -1127,6 +1128,9 @@ export default {
                             await ci.deferUpdate();
                     }
                 } catch (error) {
+                    // A component can expire while a user is interacting with an old dashboard.
+                    // Ignore Discord's expected stale/already-acknowledged interaction errors.
+                    if (error?.code === 10062 || error?.code === 40060) return;
                     logger.error('Error in embedbuilder collector:', error);
                     const msg =
                         error instanceof TitanBotError

From eedbc9610cc7bb0af5b4deaf63863648023f4dc1 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 19:27:34 +0300
Subject: [PATCH 06/19] Ignore expired dashboard component interactions

---
 src/utils/dashboardSession.js | 3 ++-
 1 file changed, 2 insertions(+), 1 deletion(-)

diff --git a/src/utils/dashboardSession.js b/src/utils/dashboardSession.js
index 688fe1d066..cc017a4b16 100644
--- a/src/utils/dashboardSession.js
+++ b/src/utils/dashboardSession.js
@@ -15,7 +15,8 @@ function wrapHandler(handler, interactionLabel = 'dashboard') {
         try {
             await handler(componentInteraction);
         } catch (error) {
-            if (error?.code === 40060) return;
+            // Expired or already-acknowledged component interactions are no longer actionable.
+            if (error?.code === 10062 || error?.code === 40060) return;
 
             if (error instanceof TitanBotError) {
                 logger.debug(`${interactionLabel} error: ${error.message}`);

From 193d60f41c0d40111aa9d9788eec72064a978a25 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:02:06 +0300
Subject: [PATCH 07/19] Update ticket panel to purchase-only

---
 src/commands/Ticket/modules/ticket_dashboard.js | 11 +++++------
 1 file changed, 5 insertions(+), 6 deletions(-)

diff --git a/src/commands/Ticket/modules/ticket_dashboard.js b/src/commands/Ticket/modules/ticket_dashboard.js
index ae7cb22844..8e7f1522f0 100644
--- a/src/commands/Ticket/modules/ticket_dashboard.js
+++ b/src/commands/Ticket/modules/ticket_dashboard.js
@@ -81,16 +81,15 @@ async function persistPanelMessageId(client, guildId, guildConfig, messageId) {
 
 function buildPanelEmbed(config, client = null) {
     const embed = new EmbedBuilder()
-        .setTitle('🎫 Support Center')
-        .setDescription(`${config.ticketPanelMessage || 'Click the button below to create a support ticket.'}\n\n**Need help?** Press the button below and our team will get back to you as soon as possible.`)
+        .setTitle('Support Tickets')
+        .setDescription('Purchase')
         .setColor('#5865F2')
-        .setFooter({ text: "SUPPORT CENTER • We're here to help" });
+        .setFooter({ text: ' ' });
 
     if (client?.user) {
         embed.setThumbnail(client.user.displayAvatarURL({ extension: 'png', size: 256 }));
     }
 
-    embed.setImage('https://placehold.co/1200x300/5865F2/FFFFFF.png?text=SUPPORT+TICKETS');
     return embed;
 }
 
@@ -98,9 +97,9 @@ function buildPanelButtonRow(config) {
     return new ActionRowBuilder().addComponents(
         new ButtonBuilder()
             .setCustomId('create_ticket')
-            .setLabel(config.ticketButtonLabel || 'Create Ticket')
+            .setLabel('Purchase')
             .setStyle(ButtonStyle.Primary)
-            .setEmoji('📩'),
+            .setEmoji('🛒'),
     );
 }
 

From a8f69ec52b55e76bc8c66f73d0f6ee5749d6cbd7 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:02:20 +0300
Subject: [PATCH 08/19] Set new ticket setup panel to purchase only

---
 src/commands/Ticket/ticket.js | 17 +++++++----------
 1 file changed, 7 insertions(+), 10 deletions(-)

diff --git a/src/commands/Ticket/ticket.js b/src/commands/Ticket/ticket.js
index ce219f284a..1e3248b846 100644
--- a/src/commands/Ticket/ticket.js
+++ b/src/commands/Ticket/ticket.js
@@ -1,4 +1,3 @@
-```js
 import { getColor } from '../../config/bot.js';
 import { SlashCommandBuilder, PermissionFlagsBits, ChannelType, ActionRowBuilder, ButtonBuilder, ButtonStyle, MessageFlags } from 'discord.js';
 import { createEmbed, successEmbed } from '../../utils/embeds.js';
@@ -122,26 +121,24 @@ export default {
         const closedCategoryChannel = interaction.options.getChannel("closed_category");
         const staffRole = interaction.options.getRole("staff_role");
 
-        const panelMessage = interaction.options.getString("panel_message")
-            || "Click the button below to create a support ticket.";
+        const panelMessage = "Purchase";
 
-        const buttonLabel = interaction.options.getString("button_label")
-            || "Create Ticket";
+        const buttonLabel = "Purchase";
 
         const maxTicketsPerUser = interaction.options.getInteger("max_tickets_per_user") || 3;
         const dmOnClose = interaction.options.getBoolean("dm_on_close") !== false;
 
         const setupEmbed = createEmbed({
-            title: "🎫 Support Center",
-            description: `${panelMessage}\n\n**Need help?** Click the button below and our team will get back to you as soon as possible.`,
+            title: "Support Tickets",
+            description: "Purchase",
             color: "#5865F2",
             thumbnail: client.user.displayAvatarURL({
                 extension: "png",
                 size: 256
             }),
-            image: "https://placehold.co/1200x300/5865F2/FFFFFF.png?text=SUPPORT+TICKETS",
+            
             footer: {
-                text: "SUPPORT CENTER • We're here to help"
+                text: " "
             }
         });
 
@@ -150,7 +147,7 @@ export default {
                 .setCustomId("create_ticket")
                 .setLabel(buttonLabel)
                 .setStyle(ButtonStyle.Primary)
-                .setEmoji("📩")
+                .setEmoji("🛒")
         );
 
         try {

From 4a2af7b7c6cf5a957a37bc0e89e0917536f12703 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:36:13 +0300
Subject: [PATCH 09/19] Update ticket.js

---
 src/commands/Ticket/ticket.js | 33 +++++++++++++++++++++++----------
 1 file changed, 23 insertions(+), 10 deletions(-)

diff --git a/src/commands/Ticket/ticket.js b/src/commands/Ticket/ticket.js
index 1e3248b846..5849dbc058 100644
--- a/src/commands/Ticket/ticket.js
+++ b/src/commands/Ticket/ticket.js
@@ -128,20 +128,34 @@ export default {
         const maxTicketsPerUser = interaction.options.getInteger("max_tickets_per_user") || 3;
         const dmOnClose = interaction.options.getBoolean("dm_on_close") !== false;
 
+        // ====== CYANSTAR PANEL (edit these 3 values) ======
+        const PANEL_COLOR = "#00E5FF";
+        const PANEL_THUMBNAIL = "https://YOUR_LOGO_URL.png"; // or: client.user.displayAvatarURL({ extension: "png", size: 256 })
+        const PANEL_BANNER = "https://YOUR_BANNER_URL.png";  // optional, set to null to remove
+        // ===================================================
+
         const setupEmbed = createEmbed({
-            title: "Support Tickets",
-            description: "Purchase",
-            color: "#5865F2",
-            thumbnail: client.user.displayAvatarURL({
-                extension: "png",
-                size: 256
-            }),
-            
+            title: "CyanStar Support",
+            description: [
+                "Press the button below to open a ticket and choose what you need:",
+                "",
+                "<:481292fortnite:1562373392869498880>  **Fortnite**",
+                "",
+                "<:2320spotify:1562422108179398726>  **Spotify**",
+                "",
+                "<:discord:1562367615467528252>  **Discord**"
+            ].join("\n"),
+            color: PANEL_COLOR,
+            thumbnail: PANEL_THUMBNAIL,
             footer: {
-                text: " "
+                text: "CyanStar • Support"
             }
         });
 
+        if (PANEL_BANNER) {
+            setupEmbed.setImage(PANEL_BANNER);
+        }
+
         const ticketButton = new ActionRowBuilder().addComponents(
             new ButtonBuilder()
                 .setCustomId("create_ticket")
@@ -289,4 +303,3 @@ export default {
         }
     }
 };
-```

From 92402e52436f5905183dc2a9d4e815c658baca70 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:44:32 +0300
Subject: [PATCH 10/19] Add purchase category selection to ticket button

---
 src/handlers/ticketButtons.js | 42 +++++++++++++++++------------------
 1 file changed, 21 insertions(+), 21 deletions(-)

diff --git a/src/handlers/ticketButtons.js b/src/handlers/ticketButtons.js
index 76909a6d1c..12803dd710 100644
--- a/src/handlers/ticketButtons.js
+++ b/src/handlers/ticketButtons.js
@@ -117,39 +117,39 @@ const createTicketHandler = {
 
       const config = await getGuildConfig(client, interaction.guildId);
       const maxTicketsPerUser = config.maxTicketsPerUser || 3;
-      
       const { getUserTicketCount } = await import('../services/ticket.js');
       const currentTicketCount = await getUserTicketCount(interaction.guildId, interaction.user.id);
-      
+
       if (currentTicketCount >= maxTicketsPerUser) {
         return await replyUserError(interaction, { type: ErrorTypes.UNKNOWN, message: `You have reached the maximum number of open tickets (${maxTicketsPerUser}).\n\nPlease close your existing tickets before creating a new one.\n\n**Current Tickets:** ${currentTicketCount}/${maxTicketsPerUser}` });
       }
-      
-      const modal = new ModalBuilder()
-        .setCustomId('create_ticket_modal')
-        .setTitle('Create a Ticket');
-
-      const reasonInput = new TextInputBuilder()
-        .setCustomId('reason')
-        .setLabel('Why are you creating this ticket?')
-        .setStyle(TextInputStyle.Paragraph)
-        .setPlaceholder('Describe your issue...')
-        .setRequired(true)
-        .setMaxLength(1000);
-
-      const actionRow = new ActionRowBuilder().addComponents(reasonInput);
-      modal.addComponents(actionRow);
 
-      await interaction.showModal(modal);
+      const { StringSelectMenuBuilder, EmbedBuilder, ActionRowBuilder: RowBuilder } = await import('discord.js');
+      const menu = new StringSelectMenuBuilder()
+        .setCustomId('purchase_category')
+        .setPlaceholder('Choose what you want to purchase')
+        .addOptions(
+          { label: 'Fortnite', value: 'Fortnite', emoji: '🎮', description: 'Fortnite purchases' },
+          { label: 'Spotify', value: 'Spotify', emoji: '🎵', description: 'Spotify purchases' },
+          { label: 'Discord', value: 'Discord', emoji: '💬', description: 'Discord purchases' }
+        );
+
+      await interaction.reply({
+        embeds: [new EmbedBuilder()
+          .setTitle('🛒 Choose a Purchase Category')
+          .setDescription('Select Fortnite, Spotify, or Discord to continue with your purchase ticket.')
+          .setColor('#00D9E8')],
+        components: [new RowBuilder().addComponents(menu)],
+        ephemeral: true
+      });
     } catch (error) {
-      logger.error('Error creating ticket modal:', error);
+      logger.error('Error starting purchase ticket:', error);
       if (!interaction.replied && !interaction.deferred) {
-        await replyUserError(interaction, { type: ErrorTypes.UNKNOWN, message: 'Could not open ticket creation form.' });
+        await replyUserError(interaction, { type: ErrorTypes.UNKNOWN, message: 'Could not start purchase ticket creation.' });
       }
     }
   }
 };
-
 const createTicketModalHandler = {
   name: 'create_ticket_modal',
   async execute(interaction, client) {

From 9793dce2545d8277a339bec314e5e286f278edce Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:44:46 +0300
Subject: [PATCH 11/19] Add purchase category select menu

---
 .../selectMenus/ticket/purchaseCategory.js    | 35 +++++++++++++++++++
 1 file changed, 35 insertions(+)
 create mode 100644 src/interactions/selectMenus/ticket/purchaseCategory.js

diff --git a/src/interactions/selectMenus/ticket/purchaseCategory.js b/src/interactions/selectMenus/ticket/purchaseCategory.js
new file mode 100644
index 0000000000..61579e2724
--- /dev/null
+++ b/src/interactions/selectMenus/ticket/purchaseCategory.js
@@ -0,0 +1,35 @@
+import { ModalBuilder, TextInputBuilder, TextInputStyle, ActionRowBuilder, MessageFlags } from 'discord.js';
+import { logger } from '../../../utils/logger.js';
+
+export default {
+  name: 'purchase_category',
+  async execute(interaction) {
+    const category = interaction.values?.[0];
+    if (!['Fortnite', 'Spotify', 'Discord'].includes(category)) {
+      await interaction.reply({ content: 'Please choose a valid purchase category.', flags: MessageFlags.Ephemeral });
+      return;
+    }
+
+    const modal = new ModalBuilder()
+      .setCustomId(`purchase_ticket_modal:${category}`)
+      .setTitle(`${category} Purchase Ticket`);
+
+    const details = new TextInputBuilder()
+      .setCustomId('details')
+      .setLabel('What would you like to purchase?')
+      .setStyle(TextInputStyle.Paragraph)
+      .setPlaceholder('Include the product and any details we need.')
+      .setRequired(true)
+      .setMaxLength(1000);
+
+    modal.addComponents(new ActionRowBuilder().addComponents(details));
+    try {
+      await interaction.showModal(modal);
+    } catch (error) {
+      logger.error('Could not show purchase ticket modal:', error);
+      if (!interaction.replied && !interaction.deferred) {
+        await interaction.reply({ content: 'Could not open the purchase form. Please try again.', flags: MessageFlags.Ephemeral });
+      }
+    }
+  }
+};

From 13237c1b617b476de090b61ff760d93407075753 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:45:01 +0300
Subject: [PATCH 12/19] Add purchase ticket modal handler

---
 .../modals/ticket/purchaseTicket.js           | 43 +++++++++++++++++++
 1 file changed, 43 insertions(+)
 create mode 100644 src/interactions/modals/ticket/purchaseTicket.js

diff --git a/src/interactions/modals/ticket/purchaseTicket.js b/src/interactions/modals/ticket/purchaseTicket.js
new file mode 100644
index 0000000000..c07b33971e
--- /dev/null
+++ b/src/interactions/modals/ticket/purchaseTicket.js
@@ -0,0 +1,43 @@
+import { MessageFlags } from 'discord.js';
+import { createTicket } from '../../../services/ticket.js';
+import { getGuildConfig } from '../../../services/config/guildConfig.js';
+import { successEmbed } from '../../../utils/embeds.js';
+import { logger } from '../../../utils/logger.js';
+import { handleInteractionError } from '../../../utils/errorHandler.js';
+
+export default {
+  name: 'purchase_ticket_modal',
+  async execute(interaction, client, args = []) {
+    try {
+      if (!interaction.inGuild()) {
+        await interaction.reply({ content: 'This can only be used in a server.', flags: MessageFlags.Ephemeral });
+        return;
+      }
+
+      const category = args[0];
+      if (!['Fortnite', 'Spotify', 'Discord'].includes(category)) {
+        await interaction.reply({ content: 'Invalid purchase category. Please start again from the purchase button.', flags: MessageFlags.Ephemeral });
+        return;
+      }
+
+      await interaction.deferReply({ flags: MessageFlags.Ephemeral });
+      const details = interaction.fields.getTextInputValue('details').trim();
+      const config = await getGuildConfig(client, interaction.guildId);
+      const { channel } = await createTicket(
+        interaction.guild,
+        interaction.member,
+        config.ticketCategoryId || null,
+        details,
+        'none',
+        category
+      );
+
+      await interaction.editReply({
+        embeds: [successEmbed('Purchase Ticket Created', `Your **${category}** purchase ticket is ready: ${channel}`)]
+      });
+    } catch (error) {
+      logger.error('Error submitting purchase ticket form:', error);
+      await handleInteractionError(interaction, error, { type: 'modal', handler: 'purchase_ticket_modal', customId: interaction.customId });
+    }
+  }
+};

From e7db61307f922a5a4e38ea5a008f13c1fd1af9fc Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:45:44 +0300
Subject: [PATCH 13/19] Style purchase tickets for CyanStar

---
 src/services/ticket.js | 12 +++++++-----
 1 file changed, 7 insertions(+), 5 deletions(-)

diff --git a/src/services/ticket.js b/src/services/ticket.js
index 4e0f2920e6..2646a9e87c 100644
--- a/src/services/ticket.js
+++ b/src/services/ticket.js
@@ -79,7 +79,7 @@ export const getUserTicketCount = wrapServiceBoundary(async function getUserTick
   context: {},
 });
 
-export async function createTicket(guild, member, categoryId, reason = 'No reason provided', priority = 'none') {
+export async function createTicket(guild, member, categoryId, reason = 'No reason provided', priority = 'none', productCategory = null) {
   try {
     const config = await getGuildConfig(guild.client, guild.id);
     const ticketConfig = config.tickets || {};
@@ -118,7 +118,8 @@ export async function createTicket(guild, member, categoryId, reason = 'No reaso
     
     const ticketNumber = await getNextTicketNumber(guild.id);
     
-    let channelName = `ticket-${ticketNumber}`;
+    const categorySlug = ['Fortnite', 'Spotify', 'Discord'].includes(productCategory) ? `${productCategory.toLowerCase()}-` : '';
+    let channelName = `${categorySlug}ticket-${ticketNumber}`;
     
     if (priority !== 'none') {
       const priorityInfo = PRIORITY_MAP[priority];
@@ -173,9 +174,10 @@ export async function createTicket(guild, member, categoryId, reason = 'No reaso
     const priorityInfo = PRIORITY_MAP[priority] || PRIORITY_MAP.none;
     
     const embed = createEmbed({
-      title: `Ticket #${ticketNumber}`,
-      description: `${member.toString()}, thanks for creating a ticket!\n\n**Reason:** ${reason}\n**Priority:** ${priorityInfo.emoji} ${priorityInfo.label}`,
-      color: priorityInfo.color,
+      title: productCategory ? `${productCategory} Purchase #${ticketNumber}` : `Ticket #${ticketNumber}`,
+      description: `${member.toString()}, welcome to your CyanStar purchase ticket!\n\n**Category:** ${productCategory || 'General'}\n**Purchase details:** ${reason}\n**Priority:** ${priorityInfo.emoji} ${priorityInfo.label}\n\nThe CyanStar Support Team will assist you here.`,
+      color: productCategory ? '#00D9E8' : priorityInfo.color,
+      thumbnail: guild.client.user?.displayAvatarURL({ extension: 'png', size: 256 }),
       fields: [
         { name: 'Status', value: '🟢 Open', inline: true },
         { name: 'Claimed By', value: 'Not claimed', inline: true },

From 04fd021fe05825790795dc713a8ff374bdc5e6b6 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:46:20 +0300
Subject: [PATCH 14/19] Set CyanStar purchase panel message and cyan theme

---
 src/commands/Ticket/modules/ticket_dashboard.js | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/src/commands/Ticket/modules/ticket_dashboard.js b/src/commands/Ticket/modules/ticket_dashboard.js
index 8e7f1522f0..c5ac00e079 100644
--- a/src/commands/Ticket/modules/ticket_dashboard.js
+++ b/src/commands/Ticket/modules/ticket_dashboard.js
@@ -82,8 +82,8 @@ async function persistPanelMessageId(client, guildId, guildConfig, messageId) {
 function buildPanelEmbed(config, client = null) {
     const embed = new EmbedBuilder()
         .setTitle('Support Tickets')
-        .setDescription('Purchase')
-        .setColor('#5865F2')
+        .setDescription('💲 Purchase')
+        .setColor('#00D9E8')
         .setFooter({ text: ' ' });
 
     if (client?.user) {

From 52ebcf2664a82a30efd19e017f83be591d1f01c7 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:46:29 +0300
Subject: [PATCH 15/19] Simplify CyanStar ticket panel to purchase only

---
 src/commands/Ticket/ticket.js | 23 ++++-------------------
 1 file changed, 4 insertions(+), 19 deletions(-)

diff --git a/src/commands/Ticket/ticket.js b/src/commands/Ticket/ticket.js
index 5849dbc058..d7508b6155 100644
--- a/src/commands/Ticket/ticket.js
+++ b/src/commands/Ticket/ticket.js
@@ -135,27 +135,12 @@ export default {
         // ===================================================
 
         const setupEmbed = createEmbed({
-            title: "CyanStar Support",
-            description: [
-                "Press the button below to open a ticket and choose what you need:",
-                "",
-                "<:481292fortnite:1562373392869498880>  **Fortnite**",
-                "",
-                "<:2320spotify:1562422108179398726>  **Spotify**",
-                "",
-                "<:discord:1562367615467528252>  **Discord**"
-            ].join("\n"),
-            color: PANEL_COLOR,
-            thumbnail: PANEL_THUMBNAIL,
-            footer: {
-                text: "CyanStar • Support"
-            }
+            title: "Support Tickets",
+            description: "💲 Purchase",
+            color: "#00D9E8",
+            thumbnail: PANEL_THUMBNAIL
         });
 
-        if (PANEL_BANNER) {
-            setupEmbed.setImage(PANEL_BANNER);
-        }
-
         const ticketButton = new ActionRowBuilder().addComponents(
             new ButtonBuilder()
                 .setCustomId("create_ticket")

From deb6ce4b8f4ce40a6f2b7700bfd4519e6d328181 Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:46:53 +0300
Subject: [PATCH 16/19] Use bot avatar for CyanStar ticket panel thumbnail

---
 src/commands/Ticket/ticket.js | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/src/commands/Ticket/ticket.js b/src/commands/Ticket/ticket.js
index d7508b6155..3703767ad8 100644
--- a/src/commands/Ticket/ticket.js
+++ b/src/commands/Ticket/ticket.js
@@ -130,7 +130,7 @@ export default {
 
         // ====== CYANSTAR PANEL (edit these 3 values) ======
         const PANEL_COLOR = "#00E5FF";
-        const PANEL_THUMBNAIL = "https://YOUR_LOGO_URL.png"; // or: client.user.displayAvatarURL({ extension: "png", size: 256 })
+        const PANEL_THUMBNAIL = client.user.displayAvatarURL({ extension: "png", size: 256 });
         const PANEL_BANNER = "https://YOUR_BANNER_URL.png";  // optional, set to null to remove
         // ===================================================
 

From fa7c7e8b26f0ae878332a1387523ef9ad9e6af1b Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 20:46:57 +0300
Subject: [PATCH 17/19] Keep ticket controls compatible with category ticket
 titles

---
 src/services/ticket.js | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/src/services/ticket.js b/src/services/ticket.js
index 2646a9e87c..f18e8cc918 100644
--- a/src/services/ticket.js
+++ b/src/services/ticket.js
@@ -174,7 +174,7 @@ export async function createTicket(guild, member, categoryId, reason = 'No reaso
     const priorityInfo = PRIORITY_MAP[priority] || PRIORITY_MAP.none;
     
     const embed = createEmbed({
-      title: productCategory ? `${productCategory} Purchase #${ticketNumber}` : `Ticket #${ticketNumber}`,
+      title: productCategory ? `Ticket #${ticketNumber} • ${productCategory} Purchase` : `Ticket #${ticketNumber}`,
       description: `${member.toString()}, welcome to your CyanStar purchase ticket!\n\n**Category:** ${productCategory || 'General'}\n**Purchase details:** ${reason}\n**Priority:** ${priorityInfo.emoji} ${priorityInfo.label}\n\nThe CyanStar Support Team will assist you here.`,
       color: productCategory ? '#00D9E8' : priorityInfo.color,
       thumbnail: guild.client.user?.displayAvatarURL({ extension: 'png', size: 256 }),

From 2d2f9bf5e8c727a3584f3f808c5f4900e48f833d Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 21:06:37 +0300
Subject: [PATCH 18/19] Fix ticket dashboard modal interaction timeout

---
 src/commands/Ticket/modules/ticket_dashboard.js | 6 +++++-
 1 file changed, 5 insertions(+), 1 deletion(-)

diff --git a/src/commands/Ticket/modules/ticket_dashboard.js b/src/commands/Ticket/modules/ticket_dashboard.js
index c5ac00e079..6811d41d46 100644
--- a/src/commands/Ticket/modules/ticket_dashboard.js
+++ b/src/commands/Ticket/modules/ticket_dashboard.js
@@ -386,13 +386,17 @@ async function handlePanelMessage(selectInteraction, rootInteraction, guildConfi
 
     if (!submitted) return;
 
+    // Acknowledge the modal submission immediately so longer database/panel updates
+    // cannot exceed Discord's interaction response deadline.
+    await submitted.deferReply({ flags: MessageFlags.Ephemeral });
+
     const newMessage = submitted.fields.getTextInputValue('panel_msg_input').trim();
     guildConfig.ticketPanelMessage = newMessage;
     await setGuildConfig(client, guildId, guildConfig);
 
     const panelUpdated = await updateLivePanel(client, rootInteraction.guild, guildConfig, guildId);
 
-    await submitted.reply({
+    await submitted.editReply({
         embeds: [
             successEmbed(
                 '✅ Panel Message Updated',

From 9a7002563cf936549e904645f6f10b45ae8ada9f Mon Sep 17 00:00:00 2001
From: hazem-kk <7az3ma7m3dk@gmail.com>
Date: Thu, 22 Oct 2026 21:15:24 +0300
Subject: [PATCH 19/19] Acknowledge ticket deletion modal reliably

---
 src/commands/Ticket/modules/ticket_dashboard.js | 4 +++-
 1 file changed, 3 insertions(+), 1 deletion(-)

diff --git a/src/commands/Ticket/modules/ticket_dashboard.js b/src/commands/Ticket/modules/ticket_dashboard.js
index 6811d41d46..35b221a702 100644
--- a/src/commands/Ticket/modules/ticket_dashboard.js
+++ b/src/commands/Ticket/modules/ticket_dashboard.js
@@ -957,7 +957,9 @@ async function handleDeleteSystem(btnInteraction, rootInteraction, guildConfig,
         return;
     }
 
-    await submitted.deferUpdate();
+    // Acknowledge the modal submission with an ephemeral reply. This is more
+    // reliable here than deferUpdate and leaves followUp available for the result.
+    await submitted.deferReply({ flags: MessageFlags.Ephemeral });
 
     const keysToDelete = [
         'ticketPanelChannelId',